At World Vision Infotech, we are specialised in managed services in IT Support which includes Proactive Monitoring, Preventive Maintenance, 24 x 7 operations with seamless handovers with IT Management reporting. We follow best practices in Incident Management, Change Management, Compliance Management, Capacity Management, Security Management and Availability Management with Performance Monitoring and Support with your tailored as per your SLA requirements.
Database, Infrastrucute, Application, Website, Mobile Application, Cloud and Network Supports can be availed.
We operate with 4 Models :
- Onsite Model: All our staff and PMO would provide you with support from your premise.
- Offshore Model: We will provide a dedicated team of support experts from our office.
- Hybrid Model: Part of the team is onsite and remaining from offshore.
- Shared Remote Model: If you don’t have a full load, we can provide you with a cost-effective solution of shared support services from the pool of 24×7 available experts supporting multiple customers in a shift.